Salon Cancellation Policy
Please understand that appointment times are limited and if you must cancel your appointment we respectfully request 24 hours notice.
Any cancellation made less than 24 hours notice will result in a cancellation fee. The amount of the fee will be equal to a 50% Charge of the reserved appointment time.
In the event of an unexpected emergency, this cancellation fee may be waved at the discretion of the salon . This will be dealt with on a case by case basis.
No shows
A no show appointment will result in a full charge and will be marked in your file for future appointments and may require a deposit each booking.
Late appointment policy
If you think you are going to be late please call us so we can try adjust or reschedule your appointment. Please understand we will do our best to accommodate you but if we cannot do this we will have to charge 50% of the service amount of the missed appointment slot.
Deposit policy
All of our appointments and clients are very Important to us, Therefore for all new clients we require a 50% deposit on your first booking, this will be deducted from the service charge on the day of your appointment .
Thank you for understanding and we look forward to welcoming you for your next appointment